PRIVACY NOTICE

Introduction

At B. A. Hydro Solutions Ltd we take privacy very seriously. This notice is written in the clearest way possible to help you fully understand how we treat your personal information or personal data (any information about you which is personally identifiable). Please read this notice carefully. Whilst we appreciate there is a lot of information here, we believe it is important for you to know how we treat your personal information. If anything is unclear, or you need further information, please get in touch with us.

From time to time, amendments and updates to this Privacy Notice may be made. Any revisions will be on this page, so you will always be aware of what information we collect and how we use that information. Please review this page regularly so that you are aware of any changes.

Who we are

For the purpose of data protection legislation:

The data controller is: B. A. Hydro Solutions Ltd

Company registration number: 07964847

Registered address: 3 The Sidings, Station Road, Shepreth, Hertfordshire, SG8 6PZ.

Our contact address : 3&4 The Sidings, Station Road, Shepreth, Hertfordshire, SG8 6PZ. T: 01763 262726 www.bahsltd.com

B.A. Hydro Solutions Ltd are a limited company, and our business is hydro-thermogeological consultancy with field and laboratory testing services. Our core service support business and domestic customers in the fields of private water supply, groundwater & surface water management, ground source heating & cooling and associated regulatory compliance.

For simplicity throughout this notice, ‘we’ and ‘us’ means B. A. Hydro Solutions Ltd.

Where do we gather information?

We collect information from you when you contact us:

  • via the phone
  • when we meet you in person
  • directly via email
  • if your organisation is referred to us by an existing contact

If the organisation you work for collaborates with us on projects, they also share with us key contacts within their organisation – in order for us to fulfil our obligation of delivering our services

In all of these instances, data is collected, stored and processed within our systems.

We hold data on electronic systems and in some instances in paper format, which is held securely at our office.

What information do we hold and use?

The information we store and process includes personal information, such as your name and email address. We might also be provided with other data such as your work telephone number, job title, business address and department.

How we protect your personal data

We take security of data seriously. All our people treat your data with the utmost care and take all appropriate steps to protect it. Access to personal data within our systems is password We work with our IT suppliers to monitor security and assess risk.

What are your rights?

You have a number of rights in relation to your personal information. You have the right at any time to:

  • request details of the information we hold in relation to you and the source(s) of that information.

You can request a copy of any personal data we hold about you. This service is usually free of charge, although we have the right to charge a ‘reasonable fee’ in some circumstances; • request that we rectify any inaccuracies in relation to the personal data we hold;

  • in some circumstances, request the erasure of your personal data
  • object to the processing of your data and, if you wish, withdraw consent to us for processing your personal data.
  • object to any direct marketing
  • request that we restrict the processing of your data
  • portability of your data

Business users of B. A. Hydro Solutions Ltd will continue to receive communications as a matter of course. However, individuals can opt out of receiving such information from us by:

  • clicking the unsubscribe link in any email marketing service generated email
  • contacting B. A. Hydro Solutions Ltd via email: info@bahsltd.com; or
  • via phone: 01763 262726

We will respect any existing preferences already notified to us.

You can make any of the above requests by contacting our Director, Tim Baker, via info@bahsltd.com

Contacting the Regulator

If you have a concern about your rights or our use of your personal data, or you feel that we have not handled your data or enquiry relating to your data correctly – you can contact the Information Commissioners Office:

Any Questions?

If you have any questions then please contact our Director, Tim Baker who will be happy to help.

Email: info@bahsltd.com

Write to us: B. A. Hydro Solutions Ltd, 3&4 The Sidings, Station Road, Shepreth, Hertfordshire, SG8 6PZ.

This notice was last updated on: 8th July 2020